How can we help?
Find answers below, or get in touch with the TailsTap team.
Frequently asked questions
Use Find Providers to search by location and service,
open a provider's profile, then choose a service and time to book.
Sign in and open My Bookings to view, reschedule or cancel. Cancellation and
refund terms are set out in our refund policy.
Yes. Payments are processed securely through our payment provider — TailsTap never stores your
full card details.
See our Provider Resources for onboarding,
payouts and FAQs — or contact us using the details above.